Copyright © 2015 pinkrobyndecor.com. All rights reserved. Returns will be handled on a case-by-case basis. No returns will be made on customizable items, as they have already been personalized. Returns will not be made due to wood variations, as wood items may have natural imperfections such a knots, cracks, or sap markings. No two items are exact. Customer should follow product care instructions. Contact us at: pinkrobyndecor@gmail.com.